Shipping & Delivery
Effective Date: 26 Jan 2024
Thank you for choosing www.sancher.in ("we," "us," or "our"). This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, Sancher.in (the "Site").
Domestic:
Order Processing:
We believe in express shipping and most of your order is shipped within 24 hours once the order is placed except on weekend or on public holidays. We will notify you incase of any delays in processing.
Delivery Time:
At Sancher.in, we are committed to providing you with a seamless shopping experience, and part of that commitment includes ensuring timely and reliable delivery of your orders. Our standard shipping duration is a minimum of 7 days from the date of order confirmation. Please note that delivery times may vary due to factors beyond our control, such as customs processing and local postal service delays.
Order Tracking:
Once your order has been shipped, a shipping confirmation email will be sent to the email address provided during the checkout process. This email will include a tracking number and a link to track the status of your shipment.
Returns Due to Non-Delivery:
If a package is returned to us due to non-delivery (e.g., incorrect address, failure to pick up from the carrier), the customer is responsible for the cost of reshipment.
Important information regarding Address
- Any changes in your address needs to be informed to us within 24 hours of placing the order. You cannot make any alterations to your address 24 hours past your order placement/after the parcel is shipped.
- If you want to ship multiple products to different addresses we request you to please place different orders for each delivery address.Please make sure your shipping address is correct as some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will bear the cost of any such penalties/fees. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
Lost In transit:
If a shipment is lost in transit, we wait for 15 days and then reprocess the same order. In case a replacement is not available of the same design we may ask you to select an alternate product.
# Delivery services are subjected to natural calamities or national emergency, and may be delayed.
# If you have any question about our shipping policies, please feel free to email us at info@sancher.in